Customer Care
See our Practical guide where you can find answers to the most frequent questions regarding travel.
For urgent questions and urgent information, contacts are available on the website Contacts.
Send Us Your Feedback
To ensure your request is processed as efficiently as possible, please include the following details in your email:
- Full Name
- Your Email Address (if sending from a different account)
- Phone Number
- Flight Number and Date
- Details of your suggestion or complaint
If you have any suggestions, comments, or complaints regarding our services, please share them with us via email.
Email for complaints and suggestions: customer.care@beg.aero